TaxiWale + TaxiWale Partners
REFUNDS AND CANCELLATION
We thank you and appreciate your purchase with us. Please read the policy, conditions, and process carefully as they will give you important information and guidelines about your rights and obligations as our User, concerning any purchase you make through us. The policy concerning the processing of the refund shall be following the clauses as set forth:
1. REFUND REQUESTS
The Platform may provide a refund only in an exceptional case where the platform has failed to provide the services and the User shall be entitled to receive a full refund after deduction of the taxes (if any). The Refund process shall not be undertaken by the Platform if the User does not have sufficient proof towards the same and the decision of the Platform shall be final and binding.
2. PROCESSING OF REFUND
Refunds are done within 10- 15 business days and the amount shall be credited to the by the same mode of payment as it was received.
All Refund requests shall be made by the User by contacting to the User support available on the Platform, which will be the official mode of communication with the Platform. The Platform shall waive all other means of communication made. All Refunds shall be made only on the basis and upon investigation by the Platform on following such guidelines.
Further, while all measures are taken to ensure accuracy of service specifications and pricing, the details of the services as reflected on the platform may be inaccurate due to technical issues, typographical errors or incorrect service information provided to the Platform and in such an event you shall be notified as soon as such error comes to the notice of the Platform. In such an event, the Platform reserves the right to cancel your service and refund any money that may have been paid by you towards the purchase of such services.
Parties and shall be governed by the laws of India. For purposes of enforcement of arbitration awards, equitable relief, or if for any other reason litigation is permissible under this agreement, each party hereby irrevocably agrees to the personal jurisdiction and venue of the courts at Udaipur, Rajasthan, India.
We maintain a negative list of all fraudulent transactions and non-complying users and reserve the right to deny access to such users at any time or cancel any services placed by them in the future.